Data Deletion Instructions
This page explains how data can be deleted for the Gamer+, KidLauncher, and Paw & Leaf apps provided by Diskora.
Depending on how you use the app, data may be stored only locally on your device or, if you sign in with Google, in secure cloud infrastructure linked to your account.
Gamer+
Gamer+ may process data such as your game library, game sessions, total play time, game-specific statistics, favorites, overlay preferences, and app settings.
Local / Device Data
- Game library, favorites, session history, and app settings created in guest mode are stored locally on the device.
- Guest mode data is not transferred to a Google account and is not merged with cloud data.
- To delete local data, use the in-app data deletion options, clear Android app data, or uninstall the app.
Cloud / Account Data
- When you sign in with Google, game statistics and session records may be stored in the cloud and linked to your account for synchronization.
- Cloud data may include launch events, session durations, last played information, game-specific statistics, and sync records.
- To delete cloud data, use the account/data deletion options in the app or send a deletion request to app@diskora.com.
KidLauncher
KidLauncher may process data related to account access, family management, device linking, subscription checks, approved apps, child device settings, and local app preferences.
Local / Device Data
- Setup state, language/theme preferences, permission states, and some launcher settings may be stored locally on the device.
- To remove local data from the device, use the in-app deletion options, clear Android app data, or uninstall the app.
Cloud / Account Data
- Family management, parent/child device links, invite states, subscription verification, and approved app settings may be stored in secure server infrastructure.
- To delete account, family, or linked device data, use the account/data deletion options in the app or send a support request to app@diskora.com.
Paw & Leaf
Paw & Leaf may process information such as pet and plant profiles, care tasks, reminders, photos, care history, advanced statistics, AI suggestions, premium status, and account/cloud backup data.
Local / Device Data
- Profiles, tasks, reminders, photo records, app settings, and care history created in free mode or without sign-in may be stored locally on the device.
- Local data is not automatically transferred to a Google account; cloud backup is used only when sign-in and supported sync/backup features are enabled.
- To delete local data, use the in-app delete/reset options, clear Android app data, or uninstall the app.
Cloud / Account Data
- When you sign in with Google or use cloud backup, supported profile, task, reminder, photo metadata, statistics, and backup records may be stored in the cloud and linked to your account.
- Premium features may require account/premium status checks for cloud backup, AI suggestions, advanced statistics, data export, and ad-free usage.
- To delete cloud data, use the account/data deletion options in the app or send a deletion request to app@diskora.com.
1. Delete Data Inside the App
If Gamer+, KidLauncher, or Paw & Leaf provides data deletion, account management, or reset options inside the app, you can use those options to delete your app data.
The general flow is:
- Open the app.
- Go to Settings or Account.
- Find Data Deletion, Clear Local Data, Delete Cloud Data, or Delete Account.
- Read the warnings shown on the screen and confirm the action.
- If you signed in with Google, the action applies only to app data linked to that account.
2. Delete Local Data from Android Settings
You can also clear locally stored data from Android system settings. This only removes local app data from that device; it may not always delete cloud data synchronized with a Google account.
- Open Android Settings.
- Select Gamer+, KidLauncher, or Paw & Leaf from Apps.
- Open Storage.
- Use Clear Data or Clear Storage.
3. Send a Data Deletion Request by Email
If you cannot delete data inside the app or want cloud data to be deleted, you can send a data deletion request to app@diskora.com.
Including the following information can help process your request faster:
- The app name: Gamer+, KidLauncher, or Paw & Leaf.
- The type of data you want deleted: local data, cloud statistics, account data, family/device data, care profiles, tasks, photos, or all eligible data.
- If you signed in with Google, the related Google account email address or account ID shown inside the app.
- For your safety, do not send passwords, payment card details, or unnecessary personal information.
4. Data That Can or Cannot Be Deleted
Local or cloud app data stored by the app may be deleted upon request. Some records may need to be retained for legal, security, or platform requirements.
- Google Play payment, purchase, and subscription history is managed by Google Play and cannot be directly deleted by Diskora.
- Local data stored on your device may not always be removable remotely without access to that device.
- Uninstalling the app or clearing Android app data removes local records on that device.
- Because cloud data is linked to your account, account ownership verification may be required before deletion.
5. Request Process
Data deletion requests are reviewed and processed within a reasonable period. The timeline may vary depending on the request scope, account verification, and technical requirements.
6. Contact
- Email: app@diskora.com
- Web: https://www.diskora.com